Shipping Policy

The orders for the user are shipped through registered domestic courier companies and/or speed post only. Orders are Delivered within 7-8 days from the date of the order and/or payment or as per the delivery date agreed at the time of order confirmation and delivering of the shipment, subject to courier company / post office norms. Platform Owner shall not be liable for any delay in delivery by the courier company / postal authority. Delivery of all orders will be made to the address provided by the buyer at the time of purchase. Delivery of our services will be confirmed on your email ID as specified at the time of registration. If there are any shipping cost(s) levied by the seller or the Platform Owner (as the case be), the same is not refundable.

This refund and cancellation policy outlines how you can cancel or seek a refund for a product/service that you have purchased through the Platform.

Refund and Cancellation Policy

• Cancellations will only be considered if the request is made within 7 days of placing the order.
• Cancellation requests may not be entertained if:
  • The order has been communicated to the seller/merchant(s) listed on the Platform.
  • The seller/merchant has initiated the process of shipping, or the product is out for delivery.
• If the product is out for delivery, you may choose to reject it at the doorstep.

In case of receipt of damaged or defective items, please report it to our customer service team. The request will be entertained once the seller/merchant listed on the Platform has checked and determined the issue at their end. This must be reported within 7 days of receiving the product.

If the product received is not as shown on the site or as per your expectations, report it to our customer service within 7 days. The customer service team will take an appropriate decision after reviewing your complaint.

For complaints about products with a warranty from the manufacturer, please refer the issue directly to them.

For refunds approved by Savaliya Denish Niteshbhai, it will take 7 days for the refund to be processed in orginal mode of payment.

Return Policy

• We offer refunds or exchanges within the first 7 days from the date of purchase.
• Items must meet the following conditions to be eligible for a return or exchange:
  • The item should be unused and in the same condition as received.
  • The item must have its original packaging.
  • Items purchased on sale may not be eligible for return or exchange.
• Only defective or damaged items may be replaced based on an exchange request.
• Certain categories of products/items are exempted from returns or refunds, which will be identified at the time of purchase.

For approved return/exchange requests:

• Once the returned product is received and inspected, we will notify you via email.
• If approved after a quality check, your return/exchange request will be processed in accordance with our policies.